Management Performance Reviews & Assessments

NCDOT Task Order

PROJECT DESCRIPTION
Preparation of Community Transportation Improvement Programs (CTIP), Community Transportation Services Plans (CTSP) and Regional Transportation Development Plans (RTP) under multi- year task order contracts.

Primary consultants for multi year on call assignments with NCDOT. Under these contracts, planning work included developing CTIP’s in a number of locations including the seven western counties of North Carolina and the Eastern Band of Cherokee Indians, and other County locations including among others Durham, Chatham, Cabarrus, Currituck, Dare, Gates and Washington Counties in North Carolina. The development of the CTIP’s included an assessment of each county’s transportation services which focused on organizational overview , services, performance, goals and objectives, and staffing. The review of each functional area including work system approach, financial management, human resources, customer service, and operations management. The results of each functional assessment led to the identification of system strengths and opportunities for improvement, a five year capital and operating plan, and a draft and final report of recommended improvements.

The CTSP’s in addition provided a service performance assessment as well as recommended service changes.

The work scope for the Regional Transportation Development Plan which was created for the Triangle Region included the feasibility for a regional system to connect Wake, Durham, and Orange County. The study identified organizational models as well as financial assessments for each proposed alternative.